Do you have liability insurance?
We have liability insurance.
Do I need to be present for the estimate?
It is usually helpful so that any questions you or the estimator may have about the fence style or location can be answered at that time. If it is not convenient for you to be present during the appointment, your estimator will still be able to view the property and then discuss the fence with you by phone. Estimates are free of charge.
Do you need a down payment before you get started?
NO DOWN PAYMENT is required. However, we do ask that you pay as soon as the repair/installation is completed either the day of repair or within 5 days of repair completion. This could be done by either Credit Card: Visa, MasterCard, or Discover and/or by check the day of repair.
Why do I have maintenance issues with my wood gates?
Every day, we go through dozens of doors without giving it a second thought. We just don’t realize the precision that goes into a door and jamb.
A lot of the time you don't need to replace your gate. You may just need to have it adjusted due to shifting of the posts.
The cold reality is that your gates are not doors. Gates get out of adjustment and will not properly close. Why? A door is set into a jamb that completely surrounds the door. When the jamb moves the door moves in unison. Gates are set with two independent gate posts on opposite sides of your gate opening. Gate posts are subject to settling of unsettled soil, frost, extreme change in temperatures and exposure to the sun. All of these conditions will cause the gate posts to change or move. Even the slightest change in vertical or horizontal position of the hinge post will result in an exponential movement of the latch hasp on the gate. Bottom line, your gate won’t latch because the latch hasp does not align with the latch receiver on the gate post.
Why are some of my wooden posts compromised (leaning) rotted and some aren’t?
Most people think cement is only an anchor for the post, but it also provides a protective barrier for it. Other things that can compromise posts include :
The most common issue is the post was not put in the ground deep enough.
• The post is exposed to a lot of water, whether above or below the ground.
• It was a flawed post to begin with - cracked, twisted, warped, or too many knots too close to ground level.
• Hanging heavy flower pots on the posts. Fence posts are not designed to have 20 lbs.
or more hanging on one side of them. This can cause them to lean in a short time.
• Posts that are on the sides of hills. These tend to lean more since there's more support on one side than the other.
Why are my PVC. Aluminum posts rising/heaving up/uneven from the ground?
This is one of the most common issues with PVC, Chain Link, and Aluminum fences. The posts will rise up from the ground due to many different factors. The first reason being the hole may not have been dug deep enough, cold winter weather, rainy weather, and last but not least windy weather. The good news is you don't need a new post unless of course the post is broken which in most cases they are not. The posts just need to be reset back in to the ground deep enough so they won't heave up again.
Fence On The Mend
THE FENCE REPAIR COMPANY LOCATED IN NEW LENOX
Staining your wood fence?
If you want to maintain that reddish and blonde cedar color, then consider staining your fence within six weeks of installation. Be sure that the wood is dry prior to applying stain. In other words, it has not rained for at least a week. This continued dry weather will make the wood thirsty to receive the stain.
Staining is a messy, messy business that can easily result in overspray onto your house, your neighbors’ houses, automobiles, etc. Only stain on calm dry days. You will want to tape off adjoining structures such as homes, sheds, and your neighbor’s fence. Lay a drop cloth to avoid overspray onto your lawn.
Brushing stain onto your wood fence is difficult with the coarse surface. Rolling-on stain is easier but results in more runs and drips. Spraying is optimal if you have a good eye for when enough is enough. For best results, first spray your fence and quickly follow-up with a brush to even-out the application.
Stain should be applied evenly with large continuous strokes. Unlike paint, if applying more than one coat of stain; you must apply the second coat while the first coat is still wet. Otherwise, the second coat will not stick and will eventually peal.
You should anticipate re-staining your fence every 2 to 3 years. Be sure sprinklers are not constantly spraying your fence. This will cause uneven discoloration. Though the Douglas Fir holds it’s natural color longer than the Cedar; both species will gray in six to twelve months.